These Terms of Service ("Terms") govern your access to and use of Zaram Web Mailer ("we", "our", "the service"). By creating an account or using the service, you agree to be bound by these Terms. If you do not agree, do not use the service.
1. Eligibility
You must be at least 18 years old and have the legal authority to enter into this agreement. If you are using the service on behalf of a company, you represent that you are authorized to bind that company to these Terms.
2. The service
Zaram Web Mailer is a dashboard that helps you send personalized cold emails to a list of leads you provide via Google Sheets. The service uses AI to generate per-lead email content and sends the emails through an Outlook account you connect via OAuth.
3. Your account
You are responsible for keeping your password and connected-service credentials secure. You are responsible for all activity that happens under your account. Notify us immediately if you suspect unauthorized access.
4. Acceptable use
You agree to use the service only for lawful business outreach to contacts you have a legitimate reason to contact. You must comply with all applicable anti-spam, privacy, and electronic communications laws in the jurisdictions where your recipients are located, including but not limited to:
- CAN-SPAM Act (United States) — accurate header info, clear opt-out, valid postal address.
- CASL (Canada) — express or implied consent, sender identification, unsubscribe mechanism.
- GDPR and ePrivacy Directive (EU/UK) — lawful basis for processing, recipient rights.
- Australian Spam Act and equivalent laws elsewhere.
You may NOT use the service to:
- Send unsolicited bulk email to purchased or scraped lists where you cannot demonstrate a legitimate business interest in the recipient.
- Send phishing, malware, fraudulent, deceptive, harassing, or threatening content.
- Forge or misrepresent the sender of an email.
- Send adult content, gambling, illegal pharmaceuticals, or other content prohibited by your email provider's terms.
- Bypass the unsubscribe requests of recipients.
- Exceed the rate limits or quotas of Microsoft, Google, or the AI provider you have connected.
- Reverse engineer, scrape, or otherwise misuse the service or its underlying APIs.
Misuse may result in immediate account termination, the suspension of your connected accounts by Microsoft or Google, and legal liability under applicable law. The service includes an optional footer/unsubscribe field — we strongly recommend you enable it.
5. Your content
You retain all rights to the lead data you upload, the prompts you write, and the emails the service sends on your behalf. By using the service, you grant us a limited, non-exclusive license to process this content solely to provide the service to you. We do not use your content to train AI models or for any other purpose.
6. Third-party services
The service relies on third parties (Microsoft, Google, OpenAI/OpenRouter, our hosting and database providers). Their availability, rate limits, terms, and pricing are outside our control. You agree that we are not responsible for outages, errors, or policy changes by these third parties.
7. Fees
Some plans of the service may be free; others may require payment. If you choose a paid plan, you authorize us to charge the payment method you provide. Fees are non-refundable except where required by law.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT GUARANTEE THE DELIVERABILITY OR EFFECTIVENESS OF EMAILS SENT THROUGH THE SERVICE.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD $50 IF YOU HAVE NOT PAID US ANY FEES.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the service, your breach of these Terms, your violation of applicable law, or your violation of any third-party rights.
11. Termination
You may stop using the service and delete your account at any time. We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law. Upon termination, your right to use the service ends immediately; sections that by their nature should survive (ownership, disclaimers, limitations, indemnity, governing law) will survive.
12. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by an in-app notice. Your continued use of the service after the changes take effect constitutes acceptance.
13. Governing law
These Terms are governed by the laws of the jurisdiction where we are established, without regard to its conflict-of-laws principles. Any dispute will be resolved in the courts of that jurisdiction, except where you are entitled to bring suit in your home jurisdiction under applicable consumer protection law.
14. Contact
Questions about these Terms? Email us at ogbonnajohne@gmail.com.